Reviews and Frequently asked questions
Reviews
For my latest reviews, and news on designs on my social links see below.
Etsy Reviews Gretna Reviews Google Cumbrian Reviews Google Instagram Facebook Pinterest
Shipping
After Items have been made they are usually delivered within 1 to 2 days in the UK or 7 to 14 days outside the UK by Royal Mail Special Delivery.
Due to COVID19 shipping may be longer outside the UK.
An email is sent to you when your item is posted with a tracking number so you can check its progress.
Frequently Asked Questions.
Q: What is the telephone number of Gretna Green registry office.
A: Telephone 030 33 33 3000
(Please note: I make the wedding rings for your Gretna Green wedding, I do not arrange your wedding. You need to contact the registry office to do this.)
Q: Do you deliver to any country in the world.
A: I have delivered to many countries over the years and may send to yours. Just contact me for shipping charges.
Q: How quickly can you make your wedding rings.
A: Classic and our Gretna Green rings can be done in about two weeks. Diamond set can be rushed in around three to four weeks. If you need something quick the best idea is to contact me first before placing your order. The ideal way is to order your rings two months before to give you time to check them and the sizing.
Q: Do you have rings ready to collect in your workshop.
A: Sorry no all my rings are made to order.
Q: How do you work out your finger size.
A: I have a ring sizer you can order HERE
Q: Do you offer engraving.
A: Unfortunately at this time I am unable to offer an engraving service.
Q: Do you put your designs on other jewellery or convert other rings.
A: I am often asked this and it always surprises me. My designs are all original and elements of them i.e. the Anvil or Scottish designs are only available by ordering the rings made in my workshop. I also do not alter jewellery made by other manufacturers to look like my designs. If you like my work you can buy it here.
Q: Do you Replicate Other Jewellery.
A: I do not copy other jewellery, I only make my own designs.
Q: Do you do Jewellery repair work.
A:This is not something I do. I get asked quite a few times from people living locally but I am too busy working on my own jewellery. Your best option is to visit one of the town centre jewellers with your broken item.
Q Do you have a retail shop
A: I do not have a retail shop. The best way to contact me is by email or telephone on 01228 526554.
(Please be aware: Sometimes people turn up unannounced hoping to visit without speaking to me. Unfortunately I am not able to see them as I do not have facilities for visitors. To avoid disappointment after usually a long drive please contact me by email or by telephone before traveling.)